You have entered an invoice for a supplier for £100
You pay the supplier £100, so you enter a payment of £100. This clears the supplier's account.
You have to refund the supplier £100. Negative payments can not be processed in Sage Accounts Production.
To create a refund a purchase credit note will have to enter to clear the invoice that was issued for £100
The balance on the supplier's account will now be £-100
A zero-rated invoice for £100 will now be issued to clear the payment and the balance for the supplier will now be zero. This invoice will also debit the suspense account 999
To create a refund for the supplier:
To clear the invoice posted to the supplier a purchase Credit Note will have to be issued.
Dr.Supplier £100
Cr.Purchases £100

There are 2 steps involved in this process.

