You’ve entered an invoice for a supplier for £100.
You pay the supplier £100, so you enter a payment of £100. This clears the supplier's account.
You have to refund the supplier £100. Negative payments can’t be processed in Sage Accounts Production.
To create a refund a purchase credit note will have to be entered to clear the invoice that was issued for £100.
The balance on the supplier's account will now be £-100.
A zero-rated invoice for £100 will now be issued to clear the payment and the balance for the supplier will now be zero. This invoice will also debit the suspense account 999.
To create a refund for the supplier:
To clear the invoice posted to the supplier a purchase Credit Note will have to be issued.
Dr. Supplier £100
Cr. Purchases £100

There are two steps involved in this process.

