Skip to content
logo Knowledgebase

Support over payroll year end

Created on  | Last modified on 

Summary

Your support options available over the year end period for Sage 50 Payroll, including a new option for 2025/2026.

Description

Get Help

You can access support directly from any window in your software, simply click any of these:

  • Image
  • Image
  • F1 on your keyboard

A help panel opens and the guide/s relating to the window you're working in appear. Just click the guide you want to use, then follow the steps at the same time as processing your task.

For guided help, you can simply click Menu then select Chat with Sage Assistant.

Your Payroll Year End hub

The Payroll Year End hub has everything you need for a successful year end.

We've simplified our support guides, taking you through the four steps of payroll year end. 

To access this in your software at any time, click Weblinks, then Payroll Year End Support.

Advice Centre

Don't forget the Advice Centre that pops up when you open your software, provides easy access to useful support and reminders over payroll year end.

You can also access it anytime from your software simply click View, then Advice Centre.

Webinars

We're running live webinars where you can gain the confidence and knowledge to - install the update, prepare for year end, complete year end tasks and how to get ready for the new tax year.

Click here to register your place.

Support Bulletins

Keep up to date your monthly Sage Support Bulletin, where we cover current payroll news, upcoming legislation changes, software features and free live webinars.

Click here to view the latest edition.

Key dates for payroll year end

Stay ahead of important dates and deadlines over payroll year end, and mark your diary with confidence. Simply visit the payroll year end 2025 calendar and click the dates to find out more.

Community Hub

Open 24/7, Community Hub is an online community for customers, partners, accountants and colleagues, and is a gateway to a wealth of Sage resources.

Training with a Sage expert

Alongside the options above, this year you also have the option available to purchase a year end training session with a Sage expert.

During this session, our expert can walk you through the year end process in full, and answer any questions you have.

To find out more, visit our bespoke training options article.