Summary
What to do if windows with a text entry field hang or crash in Sage 50 Accounts.
Description
A Windows setting can cause windows with a text entry field to freeze in Sage 50 Accounts.
Resolution
Windows 10
- Close Sage 50 Accounts.
- Click the Windows Start button then click Settings.
- Click Devices, then click Typing.
- Under Hardware keyboard, ensure Show text suggestions as I type is turned off.
- Close the Settings window.
That's it. You can now reopen Sage 50 Accounts and the windows perform correctly.
Windows 11
- Click the Windows Start button then click Settings.
- Click/tap on Time & language on the left side and click/tap on Typing on the right side.
- Turn off Show text suggestions when typing on the physical keyboard.
- Turn off Multilingual text suggestions.
That's it. You can now reopen Sage 50 Accounts and the windows perform correctly.