Summary
The Sage Line 500 & Sage ERP 1000 Lifecycle Policy is designed to provide consistent and predictable guidelines on the availability of maintenance, based on each product and its’ version.
This policy document outlines the periods of time for which each version will be covered by maintenance support and also the levels of support provided by Sage during those periods.
Any products or versions not listed within the Lifecycle Policy should be considered as no longer supported by Sage.
Description
This policy outlines how long each version will be covered by maintenance support.
Why do we do this?
It is standard industry practice for technology companies to withdraw support for older versions of software. Every year we invest in research and development to improve our software and services - and we do this in line with regular customer feedback, while considering new technologies, trends in business practices, and changes in legislation. We strongly believe that customers’ using the latest software can run their business more effectively, and by concentrating our resources on looking forward, we can help your business move forward too.
Please contact your business partner if you have any questions.
Resolution
Lifecycle Policy:
Click Here