Summary
Description
Incoterms are rules issued by the International Chamber of Commerce (ICC) that you use for the international sale of goods. They define the responsibilities of sellers and buyers. For example, who's responsible for paying for shipment, insurance and other activities.
You can also add Incoterms information when importing and exporting customer and supplier records.
Resolution
Add Incoterms to customer and supplier records
- Go to Customers or Suppliers as required.
- Double-click the required customer or supplier record.
- Select the Defaults tab, then in the Incoterms dropdown, select the required terms.
- Press Save then Close.
Add or edit Incoterms in invoices and orders
If you add Incoterms to a customer or supplier record, the software automatically selects the terms when you raise an invoice, order, or quotation. You can also add or amend the Incoterms within the invoice, order, or quotation itself.
- Open Invoices and credits, Sales orders, Purchase orders, or Quotations.
- Open the relevant invoice or order, or create a new one as required.
- On the Order tab, select the required terms in the Incoterms dropdown.
- Press Save then Close.
Print Incoterms on an invoice or order
When printing invoices and orders, you can use the following layouts to show Incoterms:
| Type | Layout description | File name |
| Invoice | A4 Commercial invoice - Plain Paper (Print or Email) | COMINVPLAINA4 |
| Sales order | A4 Export Sales Order - Plain Paper (Print or Email) | EXPSOPPLAINA4 |
| Purchase order | A4 Import Purchase Order - Plain Paper (Print or Email) | IMPPOPPLAINA4 |
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