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Currency symbols are not displaying correctly on invoices, credits and orders

Created on  | Last modified on 

Summary

In Sage 50 Accounts within the Invoices and credits, Sales orders or Purchase orders module, you may find that currency symbols don't display correctly. For example, instead of a £ you may see other characters or a diamond shape.

Cause

This can occur if the Beta: Use Unicode UTF-8 for worldwide language support option is selected in the Windows Region Settings.


Resolution

To resolve this you must amend your Region Settings in Windows.

  1. Close all programs.
  2. Press the Windows key 

    Image

     + R.
  3. In the Open box, type intl.cpl then click OK.

    The Formats tab opens automatically.

  4. Click the Administrative tab then click Change system locale.
  5. Clear the Beta: Use Unicode UTF-8 for worldwide language support check box then click OK.
  6. Restart your computer.