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Change password for Sage HR Online Services

Created on  | Last modified on 


This guide runs through how to reset your password and get you logged into Sage HR Online Services if you have forgotten your password or just want to change it.


If you've forgotten your password to your online payslips, don't worry you can reset it!  This can get you back into Sage HR Online Services.

If you haven't forgotten your password, but you just want to change it, you must follow the same forgotten password steps below.


  1. Go to your company's unique login page via the link in your welcome email or payslip notification.

    When on the login page the URL at the top will say

  2. Enter your email address, then click CONTINUE TO SIGN IN.


     NOTE:  After you enter your email address, you should not be asked for a password until after you click CONTINUE TO SIGN IN. If your login screen doesn't look like
    the screenshot above after entering your email address -

  3. Once you enter your email address and continue, you are then directed to the Sage account login page. Click the Forgot password? link on this page.


    If you see the page below instead, this is also correct. Click Forgot your password?


  4. Enter your email address and click Continue. You will receive an email with a password reset password link. This link expires after 24 hours.
  5. Click the link and enter a new password.
  6. Confirm the password and click Continue.

 NOTE: If this guide doesn't resolve your query about resetting your Sage HR Online Services password, you must speak directly to whoever processes your payroll.

Haven't received a password reset email?

If you can't see or don't receive an email with your password reset link,  please make the following checks - View checks >