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Sage HR Online Services - Employee guide

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Summary

Use this collection of guides to set up and access Sage HR Online Services to view your payslips.

Description

Using Sage HR Online Services, you can access your payslips securely online any time on mobile, tablet or desktop.

 NOTE: If this guide doesn't resolve your query, or you have a question about your payslip, you must speak directly to the person who processes your payroll.

Welcome email

Set up your access to Sage HR Online Services

When your employer sets you up for Online Services, you will receive a welcome email inviting you to use the service to view your payslips online. 

NOTE: If you were on Sage Employee Online Services and your employer has recently moved to Sage HR Online Services, you don't need to set up your access, your login is the same as before.

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Haven't received your welcome email?

Don't worry if you haven't received your email yet, there are a few things you can check to resolve this such as checking your junk or spam folder, or if your employer has set you up with the correct email address.

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Welcome email has expired 

If your welcome email has expired all you need to do is contact your employer so they can resend the welcome email to you. Once they send it to you, make sure to action it within 24 hours. This can only be resent by the person who processes your payroll, not Sage.


Logging into Sage HR Online Services

How to log in

We have a simple step-by-step guide that explains how log to into and access Sage HR Online Services.

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Forgot your password?

If you forget your password to Sage HR Online Services, don't worry, you can reset it in a few simple clicks.

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Can't log in to Sage HR Online Services?

If you are having issues logging in, we have a few quick checks for you to do to rule out the potential reasons why you cannot log in.

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Payslips and P60s

How to view your payslips and P60s

Once your employer publishes your payslips, you can log in to view current and historical payslips. You can also download and save PDF copies.

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Unable to view payslips and P60s

If your payslips won't load when logged in, follow our guide to see why this may be and how to resolve it.

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Can't download payslips

What to do if you have an issue trying to download your payslips or P60s when logged in.

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My profile and details

View and edit your Profile

Your profile holds your employee details, as well as personal information. Some details can be added and amended by you. Some details are locked to ensure the details in Sage HR Online Services matches the information your employer holds in their payroll system.

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Change your email address

Your email address is what you use to log into Sage HR Online Services. If this needs to be amended, this must be done by whoever processes your payroll.

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Change your password

If you need to change your password to Sage HR Online Services, don't worry, you can reset it in a few simple clicks following the forgotten password process.

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Sage HR app

Install the app

Be able to access your payslips anywhere, at anytime, on your mobile phone.

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Log into the app

How to log into the Sage HR app.

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View payslips/P60s on the app

View your payslips on your mobile phone.

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Set up your Dashboard

When you first log in your dashboard is displayed. You can make it your own amending the widgets that appear on the dashboard.

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View other employees 

Find out how to view your other colleagues and their shared public details in Sage HR Online Services.

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FAQs

Take a look at some frequently asked questions asked by employees using Sage HR Online Services.

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NOTE: If this article doesn't resolve your query, or you have a question about payroll values on your payslip, you must speak directly to your employer.

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