Summary
Description
Using Sage HR Online Services, you can access your payslips securely online any time on mobile, tablet or desktop.
NOTE: If this guide doesn't resolve your query, or you have a question about your payslip, you must speak directly to the person who processes your payroll.
Skip to:
Welcome email
Set up your access to Sage HR Online Services
When your employer sets you up for Online Services, you will receive a welcome email inviting you to use the service to view your payslips online. NOTE: If you were on Sage Employee Online Services and your employer has recently moved to Sage HR Online Services, you don't need to set up your access, your login is the same as before.
Haven't received your welcome email?
Don't worry if you haven't received your email yet, there are a few things you can check to resolve this such as checking your junk or spam folder, or if your employer has set you up with the correct email address.
Welcome email has expired
If your welcome email has expired all you need to do is contact your employer so they can resend the welcome email to you. Once they send it to you, make sure to action it within 24 hours. This can only be resent by the person who processes your payroll, not Sage.
Logging into Sage HR Online Services
How to log in
We have a simple step-by-step guide that explains how log to into and access Sage HR Online Services.
Forgot your password?
If you forget your password to Sage HR Online Services, don't worry, you can reset it in a few simple clicks.
Can't log in to Sage HR Online Services?
If you are having issues logging in, we have a few quick checks for you to do to rule out the potential reasons why you cannot log in.
Payslips and P60s
How to view your payslips and P60s
Once your employer publishes your payslips, you can log in to view current and historical payslips. You can also download and save PDF copies.
Unable to view payslips and P60s
If your payslips won't load when logged in, follow our guide to see why this may be and how to resolve it.
Can't download payslips
What to do if you have an issue trying to download your payslips or P60s when logged in.
My profile and details
View and edit your Profile
Your profile holds your employee details, as well as personal information. Some details can be added and amended by you. Some details are locked to ensure the details in Sage HR Online Services matches the information your employer holds in their payroll system.
Change your email address
Your email address is what you use to log into Sage HR Online Services. If this needs to be amended, this must be done by whoever processes your payroll.
Change your password
If you need to change your password to Sage HR Online Services, don't worry, you can reset it in a few simple clicks following the forgotten password process.
Sage HR app
Install the app
Be able to access your payslips anywhere, at anytime, on your mobile phone.
Log into the app
How to log into the Sage HR app.
View payslips/P60s on the app
View your payslips on your mobile phone.
Set up your Dashboard
When you first log in your dashboard is displayed. You can make it your own amending the widgets that appear on the dashboard.
View other employees
Find out how to view your other colleagues and their shared public details in Sage HR Online Services.
FAQs
Take a look at some frequently asked questions asked by employees using Sage HR Online Services.
NOTE: If this article doesn't resolve your query, or you have a question about payroll values on your payslip, you must speak directly to your employer.
We're always looking to improve our content based on your feedback so if you found this guide helpful, you can easily let me know by using the options below.
Did this help?
Africa
Asia
Australia
Canada
Ireland
Kenya
Nigeria
South Africa
Spain
United Arab Emirates
United States