How to post a credit note from a supplier

Summary

How to record a credit on a supplier's account (PC) in Sage 50 Accounts.

Description

How to record a credit note on a supplier's account using the Batch Credit option. For example, if you've returned damaged or faulty goods.  

NOTE:

Some of the features below are only available in Sage 50 Accounts Professional. If you want to upgrade, leave your details and we'll be in touch.

Resolution

Create the credit

  1. On the navigation bar, go to Suppliers then Batch credit.
  2. Complete the Batch Supplier Credit window as required.
A/C
  1. Enter the account code of the supplier, or press the F4 function key.
  2. Select the required supplier then press OK.

If required, you can create a new Supplier Record from the Suppliers window:

  1. Press New then complete the Supplier Record as required.
Attach Press the '+' symbol to add an attachment to the batch credit. 
Date The current program date appears by default. You can enter a new date or select a date from the calendar. For example, the date you returned the goods.

TIP:

To enter multiple credits with the same date, change your program date in Settings to this date.

 
Due On You can enter a new date or select a date from the calendar.
Credit No If required, enter a reference that will help you to trace the credit. This is the reference that appears on your reports.
Ex.Ref If required, enter an additional reference.
N/C

Enter the nominal code that you want to update with the net value of the credit. The supplier's default nominal code automatically appears.

  1. You can change the code or press F4.
  2. From the dropdown list choose the required code, then press OK.


If required, to create a new Nominal Record:

  1. In the Nominal Ledger window, press New then complete the Nominal Record as required.
Dept or Department Not available in Sage 50 Accounts Essentials 

The supplier's default department automatically appears, you can change this if required.
Fund Not available in Sage 50 Accounts Essentials

If you've activated the Charity option, you can allocate the credit to a specific fund.
Project Ref Sage 50 Accounts Professional only

Enter the project the credit relates to.
Cost Code Sage 50 Accounts Professional only

If you've entered a Project Ref, you must enter the Cost Code to which the credit relates. For example, Labour.
Details You can enter up to sixty characters of text to identify the credit.
Net

Enter the net amount of the credit up to 99,999,999.

Alternatively, you can enter the gross amount and work out the net and tax amounts:

  1. Enter the required tax code then press F9 or press Calc.Net.

Sage 50 Accounts splits the value, placing the net amount here and the VAT amount in the VAT box. The VAT calculates using the tax code in the T/C box.


To access the currency calculator from this box, press F5.
T/C The default tax code for this supplier appears automatically. You can change this if required.
VAT This is the amount of VAT calculated, by applying the tax code entered, T/C, to the net amount in the Net box. If required, you can amend this.
  • To enter another item, press the TAB key to move to a new line and repeat from step 2
  • To copy the information from the previous line, press F6 
  • To copy the information from the box above and increment it by one, press Shift and F6
  1. Check your batch totals against those on the Batch Supplier Credit window.
  2. To post your entries, press Save then Close.

Adjust stock

To move items back out of stock once you've posted the credit note, follow the Managing stock article to post a movement out.

Solution Properties

Solution ID
200427112604993
Last Modified Date
Mon Jul 27 15:31:45 UTC 2026
Attributes
Product Details
Modules: Customers
Modules: Suppliers
Modules: Contact Management
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