Bank feeds sign-in window blank

Summary

What to do if the sign-in window is blank in Bank feeds.

Description

When you set up bank feeds, you need to enter your bank credentials. Sometimes the window is blank when you click Sign in.

Resolution

To resolve this issue, close and reopen Sage 50 Accounts.

If the issue persists

  1. Close Sage 50 Accounts.
  2. Browse to the folder C:\ProgramData\Sage\Accounts

    If the ProgramData folder is hidden, you can show hidden files and folders.
  3. Rename the file LaunchpadSettings.xml to LaunchpadSettings.old
  4. Reopen Sage 50 Accounts.

 

 

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Solution Properties

Solution ID
200427112551967
Last Modified Date
Thu Mar 12 11:31:50 UTC 2026
Attributes
Product Details
Modules: Bank feeds
Views
0