Skip to content
logo Knowledgebase

Error: 'Error 5100' when installing Sage 50cloud Accounts

Created on  | Last modified on 


Find out how to fix 'Error 5100' when installing Sage 50cloud Accounts.


When trying to install Sage 50cloud Accounts, you get the installation error: Error 5100.

TIP: Before following these steps below to resolve this error, try running the install as administrator - Right click on the downloaded update or full program file, then click Run as administrator. If the same installation error occurs, follow the steps below.


This error is due to a Microsoft .NET framework installation failure on your computer. This can be due to:

  • Corrupt download or incomplete installation of Microsoft .NET Framework software.
  • Corruption in Windows registry from a recent Microsoft .NET Framework-related software change.
  • Another program maliciously or mistakenly deleted .Microsoft NET Framework-related files.


To resolve this, you need to run the Microsoft .NET Framework Repair Tool from the following link:

For full information on how to use this tool, please refer to  Microsoft's guidance >

For further assistance, contact Microsoft support or your local IT support.


Benefits for your employees
We want to help your business where we can. That's why we're offering Sage Employee Benefits for free to Sage customers for the first three months.

Leave your details