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Your support options

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This guide explains the different areas you have available for support with your Sage software.


Help Centre and the Sage Knowledgebase

All the answers you need, 24/7.

If you need help in your software, we have all the answers in the Sage Help Centre. You can find your answer by using our quick search or explore popular topics. Read guides or watch videos, whatever works best for you!

You can access the Help Centre any time from within your Sage product, or go to

Sage University

A fantastic training resource offering you 100’s of free courses, across most Sage products.

The course aims to help you and your organisation to get a head-start, improve productivity and minimise compliance risks. Sign up for free courses >


Regular, free, live, online presentations demonstrating new features and common routines across most Sage products. You can watch live or catch up with a recent recording.

You can access webinars from the Help Centre link within your software or, go to

Start a conversation

You can visit Sage City any time and find answers, ask questions, share your experiences and provide feedback in the different forums available.

Our Sage City support community is for everyone - all our customers, partners, accountants and colleagues. Visit Sage City >

Still need a hand?

If you still need further guidance we have award winning contact options at your fingertips!

To make sure you get the right support click the Get in touch button below, then select your location, the type of account you hold with us and your product to see your contact options.

Get in touch