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Sage CRM 7.3 - End of Support Notification

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Every year in Autumn, an older version of Sage CRM moves into 'end of support' status and another version enters a status of 'extended support'. This is detailed in our support policy and is standard industry practice for technology companies.


This communication was sent 26th September 2018.



From 01 October 2018, Sage CRM 7.3 will no longer be supported, after going into extended support in October 2017.


Sage CRM 2017 R1, R2 & R3 enters extended support on 01 October 2018, with all support for this version ending on 30 September 2019.


Full details of the change of service is outlined within our Resource Centre.


We believe that using the latest software is the best way for us to help our customers to run their business effectively, and by concentrating our resources on looking forward, we can help businesses move forward too.


As a member of our partner channel, it's essential that you undertake value added conversations with customers using older versions of Sage CRM. Through these interactions, you can help them to understand the benefits that upgrading can deliver for their business.


To support you, details of the new features can be found in the Release Notes that accompany each version - available on the CRM Sage City.


The Sage CRM editions comparison guide is also available.


Questions or Need Help?


You can find the answers to common questions online;


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