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HMRC submission error 3312: Trading/non-trading indicator (UK-bus:Entity Trading) is missing

Created on  | Last modified on 

Summary

This article shows you how to resolve this HMRC rejection message

Description

You've sent a Corporation Tax submission to HMRC and it's been rejected with the error:


Error

ResponseError: 1

RaisedBy: ChRIS

Number: 3312

Type: business

Test: Trading/non-trading indicator (UK-bus: Entity Trading) is missing.

Location: Accounts

Cause

This error is caused by a tag missing from your accounts.

Resolution

To resolve this you'll need to select the appropriate trading status:

If you have Sage Accounts Production
  1. Go to the Database and click Reporting options.
  2. Click the Company Status tab.
  3. Find Entity Trading Status.
  4. Select the relevant option, whether Trading, Never Traded or No Longer Trading.
If you have Sage Accounts Production Advanced
  1. Select ROPS followed by IXBRL.
  2. Click Company Information.
  3. Find tra, Entity Trading Status.
  4. Select the relevant option, whether Trading, Never Traded or No Longer Trading.
Third party software

Please contact your software provider to raise the query.

When you contact them, be sure to mention that the rejection message clearly advises that the "Location" of the issue is "Accounts", which is the final line of the error message.