This communication was sent on 27th July 2017.
Amendments to our telephony system
On Monday 31 July 2017, the telephone options for the Support menu on 0845 111 77 33 are changing.
A number of the options are being removed to streamline our service. It's essential that you listen to the available options before making your selection.
These new options allow us to route you to the correct team, however, if you select the wrong option, we may need to transfer you.
We appreciate your support and would ask that you share this message with your support teams.