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Communication: Sage 200 Professional Important notice for users of version 2015 and 2016

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Description

This communication is from February 23 2018.

Resolution

Notice for users of Sage 200 2015 or 2016 and Opayo

We recently contacted you about the retirement of the TLS 1.0 protocol for Sage 200 Extra Online. This change aligns with similar actions taken by providers, such as Microsoft and Google.

With effect from 31st March 2018, Opayo are supporting the TLS 1.2 protocol only. All previous versions of the protocol (TLS 1.0 and 1.1), which are responsible for ensuring secure communication between the Sage 200 client and services with Opayo, will be retired.

We introduced the Opayo integration in Sage 200 2015. To continue using this functionality, customers running Sage 200 2015 or 2016 must install the latest build of their version.

For clarity, from 31st March 2018, the following product versions only, are supported for use with Opayo:
  • Sage 200 2015 Service Pack 3
  • Sage 200 2016 Service Pack 2
  • Sage 200 Summer 2017 Enhancement
  • Sage 200 Winter 2017 Enhancement

To minimise any inconvenience to your customers, we'd ask that you review your customer records, identify those who integrate with Opayo and assess the version of Sage 200 they’re using. If they are on an unsupported combination, we'd ask that you deal with this as a priority to minimise disruption to their business.

If you have anything you need to clarify, get in touch with our support teams by raising a case on Case Management.