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Sage 200 - Support contact details

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Find support contact details for Sage 200 below.



If you're a customer, please contact your Sage Business Partner for support. If you use Sage 200 Standard or Education, and get direct support from Sage, click here.

Business partners

To create a new case, use Case Management to raise your query.

Telephone support is also available between 9:00am and 5:00pm, Monday to Friday, excluding Public Holidays. To get support please call:

  • UK - 0191 479 5933
  • Ireland - 14 470 822


Menu options

Please choose the relevant option below when calling, ensuring you have your business partner account number and customer name to hand.

SoftwareOption (UK)
Sage CRM2
Sage 200 Standard3
Sage 200 Professional4
Sage 200 Extra Online4
Project Accounting / WTE4
Business Intelligence4
All other modules4
Line closures

The support team are unavailable between 09:00 and 10:00 on the last Wednesday of every month as shown in the table below.

Dates that don't fall on the last Wednesday of the month are denoted with an asterisk.

27 January 202124 February 202131 March 2021
28 April 202126 May 202130 June 2021
28 July 202125 August 202129 September 2021
27 October 202124 November 2021TBC*

Every Wednesday, except for the dates mentioned above, the support team are also unavailable between 9.00 - 9.15am.


Benefits for your employees above and beyond their payslips

We want to help your business where we can. That's why we are offering Sage Employee Benefits for half price to Sage customers for the first twelve months.

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