If you're a customer, please contact your Sage Business Partner for support. If you use Sage 200 Standard or Education, and get direct support from Sage, click here.
To create a new case, use Case Management to raise your query.
Telephone support is also available between 9:00am and 5:00pm, Monday to Friday, excluding Public Holidays. To get support please call:
- UK - 0191 479 5933
- Ireland - 14 470 822
Please choose the relevant option below when calling, ensuring you have your business partner account number and customer name to hand.
|Sage 200 Standard||3|
|Sage 200 Professional||4|
|Sage 200 Extra Online||4|
|Project Accounting / WTE||4|
|All other modules||4|
The support team are unavailable between 09:00 and 10:00 on the last Wednesday of every month as shown in the table below.
Dates that don't fall on the last Wednesday of the month are denoted with an asterisk.
|27 January 2021||24 February 2021||31 March 2021|
|28 April 2021||26 May 2021||30 June 2021|
|28 July 2021||25 August 2021||29 September 2021|
|27 October 2021||24 November 2021||TBC*|
Every Wednesday, except for the dates mentioned above, the support team are also unavailable between 9.00 - 9.15am.
Benefits for your employees above and beyond their payslips
We want to help your business where we can. That's why we are offering Sage Employee Benefits for half price to Sage customers for the first twelve months.