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Sage 200 - Support contact details

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Find support contact details for Sage 200 below.



If you're a customer, please contact your Sage Business Partner for support. If you use Sage 200 Standard or Education, and get direct support from Sage, click here.

Business partners

To create a new case, use Case Management to raise your query.

NOTE: Manufacturing, Sage CRM, Project Accounting and Business Intelligence can now only be raised via Case Management rather than by phone unless the issue is Critical, please see the business patner handbook for priority definitions.

Telephone support is also available between 9:00am and 5:00pm, Monday to Friday, excluding Public Holidays. To get support please call:

  • UK - 0191 479 5933
  • Ireland - 14 470 822


Menu options

Please choose the relevant option below when calling, ensuring you have your business partner account number and customer name to hand.

Software Option (UK)
Sage 200 Standard 1
Sage 200 Education 1
Sage 200 Professional 2
Line closures

The support team are unavailable between 09:00 and 10:00 on the last Wednesday of every month as shown in the table below.

Dates that don't fall on the last Wednesday of the month are denoted with an asterisk.

25 January 2023 22 February 2023 29 March 2023
26 April 2023 31 May 2023 28 June 2023
26 July 2023 30 August 2023 27 September 2023
25 October 2023 29 November 2023 20 December 2023*


Every Wednesday, except for the dates mentioned above, the support team are also unavailable between 9.00 - 9.15am.



Benefits for your employees
We want to help your business where we can. That's why we're offering Sage Employee Benefits for free to Sage customers for the first three months.

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