If you've integrated your software with GoCardless to take payment from your customers using Direct Debit, invoice payment requests can take a number of days to reach your account. To allow for this delay, you can set Sage to request payment in advance of the invoice due date, so you receive payment on time. The date you request the payment is known as the charge date. Let's take a look.
The due date of an invoice is the date at which you expect the invoice to be paid by. This is normally a date agreed with your customer, for example 30 days from the invoice date.
When requesting a Direct Debit payment from a customer, you use the due date to determine when the request is made, not the invoice date.
You can set the due date using the customers payment terms:
| Payment Due From | How the due date is calculated |
|---|---|
| Days after the invoice | Invoice date + value entered in Payment Due If you leave the Payment Due box as zero, the default setting of 30 days is used to calculate the due date. |
| Days from the first day of the following month | First day of the month after the invoice + value entered in Payment Due. If the invoice is due on the first day of the following month, enter zero here. |
| Days before the last day of the following month | Last day of the month after the invoice - value entered in Payment Due. If the invoice is due on the last day of the following month, enter zero here. |
| Day of the month | The day of the month based on the value entered in Payment Due. If the invoice is dated after that date, then Sage Accounts uses the same day in the following month. |
| Days from 1 month after the invoice date | A month from the date of the invoice + value entered in Payment Due |
Here are some examples of how to set the payment terms for common scenarios:
| Required due date | Payment Due | Payment Due From |
|---|---|---|
| First day of the month. | 1 | day of the month |
| A specific date each month, for example 25th. | 25 | day of the month |
| Last day of the month. | 31 | day of the month |
| Same date as the invoice: Sage 50 Accounts v28.1 and above - Read more > Sage 50 Accounts v28.0 or below - This isn't strictly possible, as when you set the Payment Due to 0 days, it defaults to 30 days. As a workaround, if all your customers use the same terms, you can set the Payment Due to 1 day, and the Payment Due From to days after the invoice, and increase the Direct Debit charge date adjustment by one day. If this isn't possible, you can enter the due date manually when entering the invoice. | ||
| Manual entry - if you don't want to use payment terms, you can just enter your due date manually on each invoice. | ||
The charge date is the date a Direct Debit request is made. This is not necessarily the date you receive the payment, as normally there's a few days delay before payment is made.
To allow for this, in Sage Accounts you can set how many days prior to the due date you want to request payment:
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