Unable to access the '..Ledger' because you are currently accessing 'Other Ledger' error message

This error occurs if you have a window open or you have a disconnected login.

First of all, check to make sure that you do not have a window already open.

To check this

• On the bar at the bottom of your program you will see information on any windows you may have open
  

  

• To then see what windows you actually have open, click where is says 'open window'. you can now either choose to close all open windows from the menu or select the window to open from the list, then close it normally.
  

  

If you do not have any windows open, then it will be a disconnected login.

How to remove a disconnected login

TIP: If you are using Sage 200 Standard/Education it can take up to 5 minutes for the disconnected login to appear after an unexpected closure of the software

• Click Settings  

  

• Click on User Login Status and check the Disconnected Logins panel, highlight any users in this panel . Once the users are highlighted, click Log Off.

If you do not see the option for User Login Status, or you get a message saying that you do not have permission to use this feature, please contact your local Sage administrator to either check for you or give you access rights to do so.