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Running CCleaner Registry Cleaner produces multiple error messages in Sage 50 Accounts v23.2 and above

Created on  | Last modified on 

Summary

This article explains how to fix errors when using the CCleaner in Sage 50 Accounts v23 or v24.

Cause

We're sorry you are having problems running CCleaner Registry Cleaner. To help you understand what could have caused this issue we've listed them below:

  • You have entered an Invalid Password
  • Unable to Register Expression Library - Cannot run any reports
  • Connect to data Source - When trying to run Management Reports

Resolution

Good news! We resolved this issue in Sage 50cloud accounts V25 and above. You can upgrade to the latest version.

If you don't want to upgrade to the latest version you'll need to follow the step for your current version below. You can find your version in Help and About

You should refrain from using CCleaner on computers with Sage 50 Accounts and reinstall the following:

If the issue persists, install the update directly from the installation files.

 

 

Defect ID

147818