Skip to content
logo Knowledgebase

Error - Report could not be generated - 'Culture not supported. Culture 3072 is an invalid identifier'

Created on  | Last modified on 

Summary

When running reports in Sage Accounts, the following error may appear: The report could not be generated. Culture is not supported. Parameter name: culture 3072 (0x0c00) is an invalid culture identifier. This article will explain how to resolve it.

Description

Image

This issue is linked to the computer's regional settings. Ensure they're set to English (United Kingdom) or English (Ireland).

Resolution

Windows 8 and above
  1. Press the Windows key Image

     + R.
  2. In the Open box, type intl.cpl then click OK.
  3. In the Format list, click the required language. For example, English (United Kingdom) or English (Ireland).
  4. Click the Location tab.
  5. In the Home location list, click the required location. For example, United Kingdom or Ireland.
  6. Click OK.

If the issue persists, follow the steps above to change Format and Location to English US. Then change back to English UK and restart your computer.

Upgrading your licence

Need a little more room? To add extra companies, users, employees or more to your software licence, leave your details and we'll be in touch.

Leave your details

Image