Sage 200 Report Designer - Gradient colour property on a box does not output correctly to PDF.

Summary

A box or background set to use a gradient colour property does not output correctly as a PDF file. The preview window appears correctly but the box within the PDF either does not show or is corrupt.

Description

This article has been prepared and issued to you as a goodwill gesture only and Sage accepts no liability or responsibility for its use. For further support please refer to your Business Partner.

Resolution

To recreate the issue.

Example

  1. Edit a report or layout and add a box using Toolbox > Draw Box.

    Report Designer v1.3 and below - Edit a report or layout and add a box using Toolbox > Box.

  2. Properties pane > Appearance > Background > finder button > Style > select Gradient colour > click OK.
  3. Save the report or layout and generate it to PDF.

The box is corrupt or missing from the PDF.

Printing or previewing the report or layout displays the box correctly.

There is currently no fix for this, however a work around would be to create the coloured box in other software and save it as an image file. Then upload it as an embedded image in place of the box.

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Solution Properties

Solution ID
200427112337277
Last Modified Date
Thu Oct 06 11:22:55 UTC 2022
Attributes
Product Details
Modules: Report Writer
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