Match or allocate batch customer credits and batch customer invoices
Summary
How to allocate customer credit note and invoice transactions in Sage 50 Accounts.
Description
When you enter a customer batch credit note, you can match it to an outstanding customer invoice in the Customer receipt window.
Resolution
Follow the steps
- Go to Bank accounts then select Customer receipts.
- Complete the window as follows:
| Bank A/C | As the software doesn't post any money to or from the bank account, you can select any bank account. |
|---|---|
| Account* | From the dropdown list, choose the customer record. |
| Date* | Enter the date required for the allocation. |
| Reference | Leave this box blank, as the software doesn't create an additional transaction. |
| Ex. Reference | Leave this box blank as this don't create an extra transaction. |
| Amount | Leave the Amount value as 0.00. |
- Allocate the credit to the invoice:
- To allocate the full credit, select the Receipt field on the credit line and select the Pay in Full option. Then select the Receipt box on the invoice line and select the Pay in Full option
- To allocate part of the credit, enter the amount in the Receipt box on the credit line and press Tab. Then enter the amount in the Receipt box on the invoice line and press Tab
- Press Save then Close.
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Solution Properties
- Solution ID
- 200427112318484
- Last Modified Date
- Tue Aug 11 15:11:09 UTC 2026
- Attributes
-
Product DetailsModules: Customers
Modules: Suppliers
Modules: Contact Management
Modules: Bank feeds
- Views
- 0