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Firewall requirements for Sage 50 Accounts

Created on  | Last modified on 

Summary

How to ensure your firewalls don't interfere with Sage 50 Accounts.

Description

The Sage 50 Accounts Data Service runs on the computer or server which holds your Sage 50 Accounts data. The service acts as a gateway and controls the reading and writing of data.

If you require further help with this, contact your IT administrator.

Resolution

Check which firewall you're using

If you're not sure which antivirus or firewall software you use, you can check by using the following options:

  1. If you're using Sage 50 Accounts, open Help then About and from the System Details section, check the Firewall details.
  2. On your pc press Start then All programs and look for antivirus or firewall software in the list.
  3. Click Start, Settings then Control Panel and look for any antivirus or firewall software.
  4. Click Start, Run type services.msc and click OK. Look for anti-virus/firewall software in the services list.
  5. Use the mouse to hover over the system tray The system tray is normally found in the bottom-right corner of your screen, next to the clock.
  6. Each option you hover over shows the name of the application that’s running. Look for any antivirus or firewall software.

URLs to exclude from a firewall

Firewall and antivirus software may interfere with the installation of software updates. To minimise this issue, you can configure firewall and antivirus software to permit access to.

Ports to exclude from firewall

To ensure that your firewall doesn't block the Sage Data Service, ensure the following ports are open. 

You can configure the ports for specific IP addresses. On the server, you can add the IP addresses for the client computers to the inbound rule for the port. On the client computers, you can add the IP address for the server to the outbound rule for the port. Naturally, this can't apply if you use dynamic IP addresses.

Further help

Support pages for some of the more popular antivirus and firewall software on the market.

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