Error - Emailing to multiple records with the same email address produces a single email with multiple attachments

If you email documents to several records that have the same email address, only one email is created with several documents attached. In addition, if you use the Sage 50 Payroll Pensions Module, pension correspondence is combined into a single email.

This is currently under investigation.

As a workaround, you can amend the email options and change the format of the email address to include a display name.

Providing that each name is unique, this ensures that Report Designer recognises the name and email address as separate and creates separate emails.

To amend the email options for payslip layouts

1. Select the document you want to amend, then click Edit.
2. Click Report, then click Email Settings.
3. Click To, select Employees.ElectronicPayslipEmailAddress, then click Edit.
4. Click Clear, then copy and paste the following expression:
   
   Employees.Forename + " " + Employees.Surname + "<" + Employees.ElectronicPayslipEmailAddress + ">"
   
   
5. Click OK until you return to Report Designer.
6. Click Report, then click Report Properties.
7. Amend the name and description of your payslip, then click OK.
8. Click File, click Save As double-click Reports, then double-click PayslipsEmail.
9. Enter a new file name, then click Save.
10. Click File, then click Exit.

To save the pension correspondence separately

1. Open Microsoft Outlook and locate the saved emails in the inbox or drafts folder.
2. Right-click the attached files and click Save As.
3. Save the files to a convenient location, for example the Windows Desktop.

You can now create individual emails through Microsoft Outlook, and attach the relevant file to each email.