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FPS error - 'If start date is completed, at least one of a...'

Created on  | Last modified on 

Summary

What to do if you see this error when you submit a Full Payment Submission (FPS) in Sage 50 Payroll.

Description

When you try to send your FPS, you may see the error:

'If start date is completed, at least one of a starting declaration or a seconded status must be present or annual pension amount must be greater than zero.'

This message can be caused by:

  • An employee with a P45 with no starter declaration. This may show as error "7841 - No starter form provided"
  • Manually selecting the FPS Starter check box and updating the employee
  • Rolling back an employee with only one pay period updated in the tax year. This causes the FPS Starter check box to be selected automatically

Let's fix it now.

Resolution

No starter declaration

Check the employees' Last FPS Date, only employees who are yet to be included on a full payment submission (FPS) can cause this error.

To resolve this, you need to make sure all employees with a P45 or P46 have a starter declaration selected: NOTE: Before following the steps below, you need to rollback the specific employees effecting your payroll. Rollback employees > 

  1. Select the relevant employees, click Employee, click Employee Record, then click Starter Form.
  2. If the form shown is P45 or P46, click Next.
  3. If the Starting Declaration drop-down is empty, choose the relevant statement, click Next, then click Finish.
  4. Click Save, then click Next.
    Repeat these steps for each employee without a Last FPS Date then retry the FPS.

FPS Starter check box has been selected manually

Check the employees' Last FPS Date, only employees who are yet to be included on a full payment submission (FPS) can cause this error

To resolve this, you need to make sure all employees with a P45 have a starter declaration selected:

  1. Back up your data.
  2. On the Employee List, select the required employee.
  3. Click Tasks then click Rollback.
  4. Click Next then click Next.
  5. Select the earliest pay period that you want to remove, do not remove YTD Values.
  6. Click Next then click Finish.
  7. Click OK.
  8. Select the relevant employees, click Employee, click Employee Record, then click Starter Form.
  9. If the form shown is P45, click Next.
  10. Re- Update the employee with the correct values.

Employee has been rolled back and FPS Starter check box selected automatically

NOTE: This doesn't apply to new starters. This is only for employees who've been employed in a previous tax year, then all pay periods rolled back for them in the current tax year. 

  1. Select the relevant employees.
  2. Roll back the employees to the start of the tax year and, when prompted to clear the YTD values, click No. 

    Before reprocessing, you must check the tax codes are correct for any employees you roll back.

  3. For each relevant employee, click Employee, then click Employee Record.
  4. Click Employment, clear the FPS Starter check box, click Save then click Close.
  5. Reprocess the employees.
  6. Resubmit the FPS.

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