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Error - Import - Sort codes in CSV template

Created on  | Last modified on 

Summary

If you get this error when trying to import into Sage 50 Payroll, this article provides a workaround.

Description

When attempting to enter a sort code into the Employee Details CSV template in column AP, the following message appears:

'Sort code can't be more than 6 numbers long'

If you enter the sort code as six digits with out the dividers, the file fails to import. For example 102030.

Resolution

The template should accept the normal format including dividers, for example 10-20-30. As a workaround, instead of typing this information directly into the field, you can copy and paste it into the field.

NOTE: If you enter the sort code as six digits without the dividers, the file fails to import. For example 102030.


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