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Access Sage Cover Online chat

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Use this guide to start an Online chat with us and check our Online chat availability.


Start an Online chat

To start a chat:

  1. Click the Get in touch button below.
  2. Select the product you need help with, then click Chat now.
    TIP: If you can't see the Online chat option you may need to click Something else... and then click View other contact options. 
  3. Complete the Online chat form, then click Start chat.

Get in touch >

TIP: You'll receive an option to download a transcript of your Online chat with us once the chat has ended, which you can use to go over the steps you were given and access any help guides provided. 

 NOTE: If you don't have Sage Cover, we may be limited to the support we can give. For more information about Sage Cover, visit the Sage Store, or contact our Sales team on 0191 479 5955 then select option 3.

Online chat availability

Sage 50cloud Accounts Get support with your Sage 50cloud Accounts and Sage 50cloud Essentials software. Monday - Friday, 09:00 - 17:00
Sage 50cloud Payroll / Sage Instant Payroll - UK Get support with your Sage 50cloud Payroll and Sage Instant Payroll software. Monday - Friday, 09:00 - 17:00
Sage Business Cloud Get support with your Sage Business Cloud Accounting, Accounting Start and Payroll software. Monday - Friday, 09:00 - 17:00
Accountant and Bookkeeper Support Get support with your Sage software as an accountant or bookkeeper. Monday - Friday, 09:00 - 17:00
Sales - new customers Find out which Sage software is right for your business. Monday - Friday, 09:00 - 17:00
Your Sage Account Chat with our Loyalty team to discuss your subscription and invoices. Monday - Friday, 09:00 - 17:00


Benefits for your employees
We want to help your business where we can. That's why we're offering Sage Employee Benefits for free to Sage customers for the first three months.

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