Sage 50 Accounts - Citrix - Virtualisation Configuration Tool
Summary
Description
In a Citrix environment, you install Sage 50 Accounts on the server computer, not on each client. You install a standard multi-user version on each client computer and individual user settings are stored in files on those computers.
If you're using Sage 50 Accounts in a Citrix environment, you can use the Virtualisation Configuration Tool to define the individual user settings.
Only employees trained in Citrix® Server or Server Administrators are to use this utility. Sage can support you downloading the required files and following the steps, however we don't support general Citrix setup.
Resolution
What the tool does
You can use the tool to define the location of the following files:
- The Company file - This tells the software where the data is located
- The sage.ini file - This file stores configuration information such as column sizes
- The application data
- The report files
The tool doesn’t copy the files it just defines the file locations for each user. Copy the files manually to the required locations.
How to use the tool
- Log on as the required user on the computer where you have Sage 50 Accounts installed.
- Download the Citrix Virtualisation Configuration Tool:
- If prompted to save the file, note the file name, Citrix_Virtualisation_Configuration_Tool.zip, then press Save.
The file can automatically save to your Downloads folder. To view your Downloads folder, press Ctrl + J on your keyboard. - Unzip the contents of the file downloaded onto your desktop and open the Citrix Virtualisation Configuration Tool folder.
- Double-click config.exe
- Complete the Sage 50 Accounts Virtualisation Configuration Tool window as follows:
- Version - Choose the required version
- HKCU Locations tab - Enter the settings specific to the current user. Any settings entered here will override the settings in the HKLM Locations tab when you’re logged on as this user
- HKLM Locations tab - Enter the settings specific to all users. If any users require different settings, log in as the required user and define the required settings in the HKCU Locations tab
HKCU stands for HKEY Current User and HKLM stands for HKEY Local Machine.
If you can't access either tab, this is probably related to the current user's permissions. - If you want to delete any files that are currently stored in the specified folders, select the Delete checkbox. If you aren’t sure about this, we recommend that you leave the Delete checkbox clear
- Select Apply, then Close and when prompted to save the changes, press Yes.
The computer registry updates with any changes to the file locations. Now copy any required files or folders to the locations specified.
The setup can either use one central Company file or individual Company files for each user. In either scenario, the format of the Company file is the same as a regular Company file.
Further information
| Internet Explorer | Install on the Citrix server to ensure that all windows display correctly within the software. |
|---|---|
| Crashes or freezing | In the event of a software crash, if there's no access to the Citrix desktop, you can't open Task manager to close the software. In this situation, right-click the Citrix icon in the system tray and log off. |
| Office integration | There can be limitations in the use of Email options in Sage 50 Accounts. This occurs because you can access the software from any computer and that computer may not hold the user's Outlook profile. |
| E-banking | You must configure the E-banking settings in Sage 50 Accounts so that the output file saves in a location the user has access to. You need to install the bank's E-banking software on the Citrix server. |
| CIS and VAT Return online submission | These features require the user to have access to an Internet connection. If the user has restricted access, this can cause problems. |
Upgrade your licence
Growing business? Add more companies, users, or employees to your licence with ease. Leave your details and we’ll be in touch.
Solution Properties
- Solution ID
- 200427112237211
- Last Modified Date
- Thu Jan 22 15:14:32 UTC 2026
- Views
- 0