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Error - Order processing - Sales and purchase orders show as service orders

Created on  | Last modified on 

Summary

This article explains what to do if your sales and purchase orders show as service orders

Description

In Sage 50 Accounts, in a new purchase order or sales order, when you click Discard or Clear form, the title text changes to Service Purchase Order or Service Sales Order.

Also in Sage 50 Accounts v21, if a sales order is selected and you click New, the sales order type shows Service Sales Order and the Product Code column is missing.


Cause

This only occurs if the Default Invoice format is set to Service Invoice.

Resolution

In Sales orders, close and re-open the sales order window.

For purchase orders no action is required.

 

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