Before you start, please check your SAPA version number on your existing installation.
NOTE: If you have a small number of clients you might prefer to take a backup of each client so they can be restored individually.
TIP: You can check that all users are out by clicking Tools then Users Logged on
TIP: The complete system backup will be called totalSageAPA.zip.
For information about how to download and install the software on a network, please follow this guide >
You'll need to log in to Sage.co.uk to be able to access the download.
If your new server is going to use the same drive letter as the old server, you may not need to reinstall the workstations.
If the new server drive letter differs to the old server drive letter the workstations will need to be reinstalled from the download, making sure that you select the correct new location for your data.
For information about how to download and install on a standalone computer, please follow this guide >
You'll need to log in to Sage.co.uk to be able to access the download.
Once installed, you'll be asked to licence the software.
Please contact Sage support on 0191 479 5999 for your LOC code.
If you are installing the software out of office hours, you are able to use Run in Demo Mode for 360 minutes of software usage which will allow you to restore the backup, but you will require a licence number before using it fully.
Users are not included in the complete system backup. If you have different users setup in SAPA and you want to retain these, you can do this with the following steps:
You will need to copy four files from your old computer or server and paste them onto your new computer or server.
NOTE: * is the server base folder where all the SAPA files are held. If you do not know this location then, from SAPA, select Settings then System Setup, the base folder will be documented here.
If you don't have a backup, but have the previous hc folder available on the same version, you can copy the following folders into the hc folder on the new server:
TIP: If you use customised formats, you can also copy the formats.huk/practice and \clients folders