ERROR: Release xx of ha.dtx found, release yy needed to match the program release

This error may pop up when logging into SAPA on one or more workstations in a network installation, usually after a software update. It happens because there's a conflict between the installed versions of SAPA on the file server and the workstation. The common cause is that the workstation has a later version than the file server, possibly due to a failed update or no update at all.

To fix this error, you can either perform a file server installation or a workstation installation. This article will guide you in find out which installation is needed to resolve the issue.

If any of the following statements are true perform a fileserver installation

• You know that you have only performed a workstation installation so far
• Other workstations can login to SAPA and when you check Help then About the version and formats version have not been updated
• No workstations can login to SAPA, they all return the same error message
• In the error message, the value of xx is lower than the value of yy

More information about network installation >

If any of the following statements are true perform a workstation installation

• Other workstations can login to SAPA and when you check Help then About the version and formats version have both been updated
• In the error message, the value of xx is higher than the value of yy

More information about workstation installation >