Summary
Description
Before you install or update your software, you must log in to Windows as an administrator.
NOTE: For further help with this go to support.microsoft.com
Resolution
Check your Windows version
The steps to check if you're a Windows administrator differ depending on what version you use.
- Select the Windows key + R
A window appears on the bottom left of your screen. - In this window, type winver then select OK.
- In About Windows, check your version, then refer to the relevant section below.
Check if you're a Windows administrator
Now you know what Windows version you're using, click your version below:
If the administrator access is hidden
If the default administrator account for your computer doesn't appear when you start your computer, you can enable this account.
- Right-click the Windows Start button then select Command Prompt (Admin).
- Type net user administrator /active: yes then select Enter.
- Type Exit then select Enter.
The administrator account is now visible when you restart the computer, but by default it has no password.
To turn the administrator account off, repeat the above steps, replacing active: yes with active: no.
For more information on the administrator account in Windows, visit support.microsoft.com
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