Fixing bucket corruption

Summary

How to fix bucket corruption in Sage 50 Accounts.

Description

Within each nominal, customer and supplier record, the monthly values in the Actuals column are called buckets. Bucket corruption occurs when one or more of these bucket values disagree with the total on the record activity for the same period.

 

A common symptom of nominal bucket corruption is if the debit and credit totals on the trial balance report don't match.

Resolution

Fix bucket corruption

Before you follow these steps, in Help > About you must check when the clear audit trail was last ran. If you've cleared the audit trail using a date within the current financial year, the monthly buckets prior to the clear audit trail date will be incorrect after recalculating. In this scenario, print any required reports before you recalculate.

  1. Go to File, then Maintenance, and select Yes to close any open windows.
  2. Select Check Data, then Recovery Tools, then follow the prompts to take a backup of your data.
  3. Click OK.
  4. Select Recalculate Period Values, then OK, then Close and Close again.

Possible causes and best practice

Bucket corruption may be caused by issues including crashes and power failures. There are also some specific causes that you should be aware of:

  • Crashing out of the Year End process - The Year End process may take some time to run, during which the Task Manager may show 'Not Responding'. You should not crash out of the year end routine
  • Third-party data import - Data imported from third-party software may cause bucket corruption. Check your bucket values are correct after such imports
  • Nominal codes missing from the chart of accounts - Before running the Year End routine it is important to check the chart of accounts to ensure no codes are missing

Solution Properties

Solution ID
200427112206488
Last Modified Date
Mon Feb 24 11:51:14 UTC 2025
Views
0