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IR Secure Mailbox and notifications

Created on  | Last modified on 

Summary

How to receive and apply HMRC notices through your Sage 50 Payroll software.

Description

Resolution

Enable notifications from HMRC

Once you enable notifications, your can receive notices and messages directly from HMRC. 

  1. Go to GOV.UK and sign in to HMRC online services.
  2. Select Messages, then on the right, select Notice Options.
  3. Choose Notice Options then set the relevant notices to Yes.

Your software doesn't require further setup as you've already entered your HMRC credentials to send submissions.

Forms you can receive

You can receive the following forms, which enable you to update your employee records.

  • P6 or P6(B) - Notice to an employer of a change of employee's pay and previous pay and tax
  • P9 - Notice to employer of a change in an employee's tax code
  • SL1 - Notice to start a student loan deduction
  • SL2 - Notice to stop a student loan deduction
  • PGL1 - Notice to start a postgraduate loan deduction
  • PGL2 - Notice to stop a postgraduate load deduction
  • NVREP - NINO Verification Reply (NVREP) is a message sent n response to a NI number Verification Request (NVR) message. It corrects or confirms National Insurance (NI) number information
  • NOT - You can receive a NI number verification notice (NOT) after you submit an FPS. HMRC automatically checks that the NI number is present and correct and sends an appropriate response

You can also use the IR Secure Mailbox to submit P46 (Car) forms to HMRC. 

Check for messages

You can set up your software to automatically check for messages sent using the HMRC Mailbox.

  1. Go to e-Submissions, then select e-Submission Settings.
  2. Check or enter your HMRC User ID and Password.
  3. Select the Check for new messages when opening the IR Secure Mailbox checkbox.
  4. Select Save, then Close.

Open and apply a message from HMRC

 TIP: If you receive a tax code change for a future date, the software applies the code from the correct pay period. 

  1. Go to e-Submissions, then IR Secure Mailbox.
  2. Select New Mail.
    Tax codes and other notifications download to your mailbox.
  3. Choose the relevant form, then click the notice.
  4. Select Open, then click Apply.
  5. Select Yes, then Close.

View and print notice details

  1. Go to e-Submissions, then e-Submission log.
  2. Go to the Applied Mail tab.
  3. Use the drop-down lists to filter the entries in the log.
  4. Choose Print and check your printer settings.
  5. Select Print, then Close.
  6. Select Close.

Delete a message

  • Simply choose the message then click Delete

 TIP: If the message doesn't remove, close the mailbox and re-open.