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Sage 200 version 2015 - Sage 200 technology deprecation

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Summary

We wanted to inform you of some upcoming technology retirements that will affect your use of Sage 200. Your Sage Business Partner should have already made you aware of this and the need to take action to avoid disruption to your business.

Resolution

Software version

NOTE: You have indicated that you are using a version of Sage 200, which is no longer supported. 

Details of our supported versions are available in our software lifecycle policy.

TLS (Transport Layer Security)

Sage 200 Professional utilises a variety of technologies, some of these are provided through other software vendors and as with all technology, older versions are not maintained. One such example is TLS, this is a security protocol, which is widely used by the software industry to encrypt data sent via the Internet. As seen with other vendors such as Microsoft, older versions of this protocol are being retired from their solutions and services.

Within the Sage 200 product, this protocol is used for a variety of services, including the Sage Licence Service.

The licencing service enables your Sage 200 solution to be licenced across the Internet. As your product version is using an older version of our licencing service, which uses a version of the TLS protocol that has been retired, we will be deactivating it from 01 October 2022.

Due to the nature of how the licencing works, you will not be able to use your software, therefore you need to upgrade.

All currently supported versions of Sage 200 use the latest version of our licencing service - please talk to your Sage Business Partner as soon as possible to arrange an upgrade.

Further information

Depending on your business assessment around Internet Explorer more generally, you may wish to upgrade your solution to our latest release: 2022 R1. The software is included as part of the licence fee element payable to Sage but there may be a cost from your Partner to install it. 

Please speak to your Sage Business Partner to discuss your requirements in more detail, and to co-ordinate with your partner around the installation of the necessary update.  If you have any third- party integrations, you may want to discuss this matter with your developer, your Partner should be able to help you do this.