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Sage 200 - Microsoft 365 Onboarding error: "Cannot setup your integration"

Created on  | Last modified on 

Summary

When onboarding with Microsoft 365, you may see the error 'Cannot setup your integration. We cannot setup your Sage 200 Accounts integration with Microsoft 365 because your Microsoft account does not include the required subscriptions.'

Description

Sage 200 - Microsoft 365 Onboarding error: "Cannot setup your integration"

Resolution

This message will appear because you do not have a supported Microsoft 365 licence type to integrate with Sage 200. The following licence types are supported:

  • Microsoft 365 Business Standard
  • Microsoft 365 E1
  • Microsoft 365 E3
  • Microsoft 365 E5
  • Microsoft 365 A1 (faculty and student)
  • Microsoft 365 A3 (faculty and student)
  • Microsoft 365 A5 (faculty and student)
  • Microsoft Entra ID P1 or P2 (formerly Azure Active Directory Premium P1 or P2) 

NOTE: To check your Microsoft 365 licence before onboarding, see Sage 200 – Which version of Microsoft 365 is compatible for use with the Sage 200 API and how to check before onboarding.