Withdrawal of support for Sage Job Costing

Why have Sage made this decision?

At Sage, we regularly review the software and services we offer to UK & Ireland businesses to ensure we're investing in the right solutions for our customers. We do this to ensure we can continue to deliver the very best innovation and support to you. As part of this review, we’ve decided we can no longer support the Sage 50 Job Costing software. As of the 1 October 2021 we'll no longer be actively supporting this product.

We've taken this decision to focus on development of our core accounts products – both Sage 50 and Sage Business Cloud. By investing in those products we're able to deliver an up-to-date, feature-rich experience that enhances the way you manage your business. By streamlining our services and support, we can focus on the products needed to help businesses get even more value from Sage.

What are my options?

When looking at alternative solutions for Job Costing, we currently don't have a relevant option available at Sage. We are working on this – and if we identify a suitable solution that would be a good alternative, we'll let you know.

You can continue to use your Job Costing software, however there will be no support available from our teams beyond 1 October 2021 and we'll no longer update the product, or make any further improvements.

Can I integrate with payroll still?

Once you have install the year end update, v28, Sage Job Costing will no longer integrate with Sage 50 Payroll.

What happens if I want a support agreement?

We'll not look to reactivate any support services that have already expired, but we'll work with you until 30 September 2021 to ensure a suitable outcome regardless. ​