File Maintenance Problems Report - Fix your errors

If you run Check Data in Sage 50 Accounts v26 and above and there are fixable errors found, the Fix your errors window appears. From here you can choose Run repair to attempt to fix the errors. Let's walk you through it.

Run an automatic repair

1. To start an automatic repair of your data, click Run repair.
   
   NOTE: If you use Remote Data Access in Sage 50 Accounts v27, the repair must be run at the main site. If you're at a remote site the option is greyed out.
   
   
2. To back up the data, click OK then click OK.
   
   If the errors are repaired, the Success window appears. To close this, click Close. We recommend you now take an error free backup.
   If the errors can't be repaired, the next step is to retrieve an error free backup.

Retrieve an error free backup

1. To identify information you may need to re-enter, click View reports then run any required reports.
   
   NOTE: If no error free backup is found, the View reports option doesn't appear. Instead, close the File Maintenance Problems Report, then run any required reports and run Check data again.
   
   

   EXAMPLE: Some suggested reports and where they can be found:

   • Transactions > Reports > Transactions > Transaction CSV or Transaction CSV (PP=>PA AND SR=>SA)
   • Customers > Reports > Customer details > Customer Record CSV
   • Suppliers > Reports > Supplier details > Supplier Record CSV
   • Products and services > Reports > Product details > Product Record CSV
     
     
2. To restore your last error free backup, click Retrieve backup.
   
   If an error free backup can't be found, a message appears. To locate a backup manually, click Browse then browse to and double-click an error free backup. If you don't know which one this is, restore each backup and check the data until you find one that's error free.
   
   
3. To restore the backup, click OK then click Yes.
   
   
4. Click OK and log in to your data.