Lock or Refresh Remote Data Access

There will be different scenarios which means you'll either need to Refresh Remote Data Access or Lock Remote Data Access.

• If your company data isn't in sync between your sites on RDA, you can Refresh the RDA connection to resolve this
• If you need to edit or delete any ACCDATA files, you'll need to Lock RDA before making changes, then Refresh when complete

Let's take a look at how to Lock or Refresh RDA.

Lock or Refresh RDA

1. Log all users out of Sage 50 Accounts.
   TIP: To see who's currently logged in click Settings then click User Management and click Active Sessions. 
2. From the main site log into Sage 50 Accounts using the manager logon.
3. Click Tools then click Remote Data Access.
4.  Click either Refresh Remote Data Access or Lock Remote Data Access. This depends on the scenario above.  

5. When you lock RDA the Lock Remote Data Access button changes to Unlock Remote Data Access. When required click this to unlock.
   

6. Click Refresh Remote Data Access. Your data will upload and you'll be asked to log in to Sage 50 Accounts again.

NOTE: In Sage 50 Accounts v27.1 and below, you only see a Lock remote data access option. To refresh, click Lock remote data access and the option changes to Refresh.