| | Transactions are missing or are grouped on the Supplier payment window |
| Description | Transactions can be missing from the Supplier payment window for a few reasons. |
| Resolution | Check the supplier's activity to ensure the transaction is either outstanding or part paid - Go to Suppliers and double-click the relevant account.
- Select the Activity tab.
- Select the transaction, then check the O/S column for the amount outstanding on the transaction.
Check for grouped transactions - In the Supplier payment window, select the List Invoice/Credit by item line checkbox, then press OK.
Check for data corruption - On the menu bar, go to File then select Maintenance.
- If required, press Yes to close any open windows.
- Select Check Data.
- If any errors, warnings or comments appear, see our A to Z or errors article.
[BCB:19:UK - Sales message :ECB]
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