Unallocate a supplier payment from a purchase quick entry invoice
Description

You can't unallocate quick entries from the Quick Entries area. Instead, unallocate the transaction from the supplier payment within Banking.

Once you unallocate the transaction, the purchase quick entry invoice becomes outstanding. The supplier payment remains on the supplier's account as a payment on account.

Cause
Resolution
  1. From Banking, open the bank account with the allocated payment.
  2. Find the customer receipt in the bank Activity.
  3. Select the Supplier payment to open its details.
  4. Untick the checkbox on the invoice you want to unallocate.

    TIP:

    The quick entry invoice transaction type is QE-Inv.

  5. Select Save.
  6. Then from the Confirm window select Yes to save the unallocated amount as a payment on account.

'You can't edit this transaction as it has an associated payment or refund'

You'll see the above message when you save a supplier payment on your supplier's account, and then you allocate it using account allocation. 

To unallocate these types of allocations, read break a supplier allocation.

Steps to duplicate
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