Pay by bank app allows your customer to pay an invoice directly from their banking app using open banking.

This option appears when your customer opens the invoice payment screen and selects Pay by bank.

Use this payment method when:

• The invoice is fully outstanding
• The invoice total is under £25,000
• You want a one-off payment, not a recurring collection

This payment method doesn't use a Direct Debit mandate.

Allow customers to pay an invoice by bank app

1. Go to Sales, then select Sales invoices.
2. Open the invoice you want to send.
3. Check that the invoice is fully outstanding.
4. Select Save if you make any changes.
5. Send the invoice to your customer.

Your customer can then open the invoice and choose Pay by bank.

What your customer sees

When your customer opens the invoice, they can:

• Select Pay by bank in the payment options
• Choose their bank
• Approve the payment in their banking app

Then GoCardless processes the payment securely.