This communication was sent 04 December 2025.

Maintenance Notification

Sage 200

We want to make you aware of upcoming scheduled maintenance that will affect customers using Sage 200 Standard or Sage for Education.

Maintenance will take place on Thursday 11 December 2025, between 7:00 PM – 12:00 AM (midnight). Both the Sage Provisioning Portal and Sage 200 will be unavailable during this time.

Customers will see an in-product notification about this maintenance when they open Sage 200 tomorrow. To avoid any issues, we’ll advise them to log out before 7:00 PM.

What you need to do

To avoid service disruption, don’t start any new deployments during this time. Once the maintenance has finished, all new deployments through the Sage Provisioning Portal will run on the latest Sage 200 Professional 2025 R2 version.

What’s new

• Make sure your support teams are aware of this downtime
• Prepare to answer any customer queries about access or maintenance

How we’ll keep customers informed

• We'll keep status.sage.com updated
• We’re adding an in-product Launchpad message in Sage 200 Standard
• We’ll email site administrators directly

Help and support

• For general queries, speak to your Channel Executive
• For technical queries, visit the Help Centre

Kind regards,
Sage Customer Services