| Remote Data Access (RDA) - Forgotten passphrase |
Description | If you forget your passphrase, the Manager or data owner can view this in Sage 50 Accounts. |
Resolution | Retrieve your passphrase - Log in to Sage 50 Accounts as Manager.
- Go to Settings then Remote Data Access Settings.
- Click Show Password/Passphrase.
- Log in when prompted.
A window with your encryption password/passphrase appears. - Click Copy to Clipboard or OK to close the window.
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