This communication was sent 01 July 2025.

Sage CRM 2025 R1 - coming soon!

Hi everyone,

We’re excited to announce that Sage CRM 2025 R1 will be available for download and license requests starting 15 July 2025.

What’s New?

UI & UX Enhancements

• Modernised Exchange Online Integration
  Supporting to future-proof deployments and reducing risk of service interruptions.
• 30+ Customer-Reported Issues Resolved
  Enhancing product stability and user satisfaction.

General Admin Improvements

• Refreshed UI
• Cleaner menu icons and layout
• “Import Emails” button now located in the Communications tab
• Improved icon display on Main Menu and Summary gadgets
• Improved Data clarity
  Logical display of sibling entity relationships with identical names, streamlining record management and reducing training time.

Development & Implementation Enhancements

• Enhanced Self-Service Features
• Strengthened Security Measures
  Security hardening across services to reduce vulnerabilities and support compliance.
• Improved User Experience
  More intuitive interface and workflows.

Integration with Sage Products

• Sage 200 CRM (Standalone) with Qnect 200
  Compatibility testing is underway. The Qnect 200 matrix will be updated once confirmed.
• Sage 200 CRM (Classic Integration/Connector)
  This version is now retired and no longer compatible with any Sage 200 version using the classic connector.

Questions?

• General Inquiries: Contact your Partner Account Manager
• Technical Support: Reach out to the Technical Support team