Duplicate transactions in bank feeds
Description
Cause
Resolution

The resolution depends on whether you've seen duplicate transactions before.

▼ First time you’ve seen duplicate transactions

Mark the duplicate transaction as ignored

Ignore the duplicate transactions from the bank feeds and monitor for future incidents. 

  1. Go to Bank accounts.
  2. Click the relevant bank account, then click Bank feeds.
  3. Highlight the duplicate transactions and click Ignore.

▼ Seen duplicate transactions before

Contact Sage support on 0191 479 5955.


 

Steps to duplicate
Related Solutions