Delete old customer or supplier records
Description

It's useful to remove records that you no longer use. This reduces the number of old records you have to look through, and helps you find things quickly.

Cause
Resolution

You can delete customer or supplier records if they have no remaining balance, no associated transactions and no project associations.

  • If the account has a balance, you must post transactions to make the account balance zero
  • Back up your data and run the clear audit trail option to remove associated transactions from the account. 

    This permanently removes all fully paid, allocated and reconciled transactions up to a specific date

To delete a record

  1. Open the Customers or Suppliers module and select the records you want to delete.
  2. Click Delete then, to confirm deletion, click Yes.

After deleting records, we recommend that you take a backup and compress the customers or supplier area as appropriate.

[BCB:19:UK - Sales message :ECB]

 

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