| Delete old customer or supplier records |
Description | It's useful to remove records that you no longer use. This reduces the number of old records you have to look through, and helps you find things quickly. |
Resolution | You can delete customer or supplier records if they have no remaining balance, no associated transactions and no project associations. - If the account has a balance, you must post transactions to make the account balance zero
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Back up your data and run the clear audit trail option to remove associated transactions from the account. This permanently removes all fully paid, allocated and reconciled transactions up to a specific date To delete a record - Open the Customers or Suppliers module and select the records you want to delete.
- Click Delete then, to confirm deletion, click Yes.
After deleting records, we recommend that you take a backup and compress the customers or supplier area as appropriate. [BCB:19:UK - Sales message :ECB] |
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