Check the P32 values are correct The Payment Summary History Part 1 - By Date report shows values updated through Sage 50 Payroll, which you can reconcile to your P32. If you don't agree with the values on your P32, run this report and reconcile it to your pre-update reports, to find any discrepancies. For example, your Payment Summary Part 1 and Part 2. Print the Payment Summary History Part 1 - By Date - Click Criteria then in the Exclude Employees who are section, select Historical Leavers.
- Clear all other check boxes then click OK.
- Click Clear then click Reports.
- Click Employee then click Payment Summary History Part 1 - By Date then click Print.
- Leave the Employee Reference boxes as default.
- In the Payment Period drop-down lists, select Is and All.
- In Processing Date, enter a date range from day six of one month to day five of the next.
 EXAMPLE: To print the report for month 1, enter from 6 April to 5 May. - Click OK then check your printer details are correct.
- Click OK then Close.
Why are the values incorrect? Print and check the P32 before you pay HMRC. HMRC calculates your liability based on the information in the full payment submission (FPS), which you submit each time you process your payroll. If you reduce this because you've reclaimed statutory payments, check the value is correct on the P32 and submit an EPS. This informs HMRC of any adjustments to your liability.  NOTE: If you need to roll back or restore a backup and reprocess to correct any of the following discrepancies, use our article to correct a mistake in your payroll.
| Cause of discrepancy | Explanation | Solution | | Your payment to HMRC was based on a P32 printed at the wrong time. | The tax month runs from day six of one month, to day five of the following month. If you print a P32 before you update all the tax weeks for that particular month, your payments are short by the amount due for the missing weeks. | Adjust your next payment to HMRC by the difference. | | You used your pre-update reports to calculate the payment due to HMRC. | You've changed processing information but didn't re-print your pre-update reports. | Adjust your next payment to HMRC by the difference. | | You included the wrong tax weeks when making your monthly or quarterly payments. | The individual P32 report values may differ from each month's or quarter's payments. As long as you included the weeks, the total value is the same. | If the total amount paid and the total amount due are the same, no action is required. If the amounts are different, then adjust your next payment to HMRC by the difference. | | You started using Sage 50 Payroll part-way through the tax year. | The P32 doesn't include any payments made before you started using Sage 50 Payroll. | Manually add any payments made before you started using Sage 50 Payroll and check your values. | | You restored a backup to correct a processing error but didn't re-print the P32 for that period. | If you've reprocessed, the tax and NI values are likely to be different. | Re-print the P32 then adjust your next payment to HMRC by the difference. | | The amount of NI compensation for SMP, SPP, ShPP, SAP and SPBP is incorrect. | To claim compensation for SMP, SPP, ShPP, SAP and SPBP, you must be classed as a small employer. If you're a small employer, select the Eligible for Small Employers' Relief check box within the company settings. NOTE: Sage 50 Payroll doesn't recalculate small employer’s relief retrospectively. Find out more in our article on what is Small Employers' Relief (SER)? | Use the rollback option for the affected employees, and select the Eligible for Small Employers' Relief check box. Then reprocess up to date. When you've reprocessed, re-print the P32s, then submit an EPS. Reduce your next payment to HMRC by the difference.  TIP: The values on the EPS are cumulative so when you submit your next EPS to HMRC, the overall values held by HMRC match what you've paid.
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