| Submission error: 'Employees using a reduced rate NI category must have a...' |
Description | When you try to submit an FPS for an employee on National Insurance (NI) category B, E or I, you may see the error: 'SGS0196 Employees using a reduced rate NI category must have a date of birth on or before 05/04/1961' |
Resolution | This error occurs if the employee's date of birth in their employee record is 6 April 1961 or after. NI categories B, E and I are only applicable to employees whose date of birth is 5 April 1961 or before. Check the date of birth Your first step is to check the employee's date of birth is correct in your software. - While the FPS error is open, note the names of any affected employees.
- Double-click the first employee you'd like to check.
- In the Personal tab, check their Date of Birth is correct.
Select the relevant option below for your next steps. ▼ The date of birth is incorrect, and I need to amend it If the employee's date of birth is incorrect in your software and they're entitled to use category B, E or I, you need to correct this. - Back up your data.
- Rollback the employee to before you updated records for the period you can't submit.
NOTE: For help with doing this, follow the how to use the rollback option article. - Double-click the employee on your employee list.
- Enter their correct Date of Birth.
- Click Save then Close.
- Check the process date is correct, and that their payments are correct.
- Update records, then submit the FPS as normal.
|
|